What next?

And so I find myself marooned - to stay with the plane crash metaphor - I've just watched Society of the Snow . And as in the film, as in the awful reality of those real events, action must be taken. There will be no rescue otherwise, no getting out. So what action do I want to happen? In counselling, and between counsellors, what counts as resolution is usually an apology of about a thousand words. Those words need to convey to the injured other, a real understanding of the harm done by the therapist, and their heartfelt regret. And how I manage to convey to Kit that this demonstration of awareness is appropriate and needed, I've no idea. How do I do this? I don't know. Yet. Do I make a formal complaint? When taking that path, or when trying to avoid it even, the first step is to get in contact with the therapist and explain that there is a problem, and ask for some kind of resolution to be worked out. If that isn't forthcoming, if the therapist doesn't acknowle...